Note: The following applies to private commerce (consumer sales) and not for acquisitions.

Shipping

Delivery Time

Goods are usually dispatched between 1-2 working days after you placed your order. In practice, it will in Denmark say that you have your items between 2-4 working days of your order. In Norway, Sweden, Finland and Germany, however, 3-9 days. Other countries are in agreement. In special cases, however, go up to 30 days before you receive your goods (such as. At backordered, inventory errors, sold goods or otherwise). We will contact you if the transmission time exceeds 5 working days. You can look at each product, how long delivery time that is.

Delay
A supply is considered legally as delayed (see Sale of Goods Act in Denmark) where the delivery will be delivered later than 30 days after your order or quote. Should this happen, you as a customer of your perfect right to cancel the agreement, whether the delay is significant for you. If you terminate the Agreement due to delayed delivery, we pay the amount back immediately, but within 30 days after receipt of your notice that the Agreement sought highlighted. Should we have sent the goods after you have terminated the agreement, simply return the goods. We pay the shipping cost of this and return a possibly. closed amount immediately, but latest after 30 days, once we have received the goods returned in undamaged condition. Denunciation shall submit in writing, preferably via email.

Delivery Risk
It is Hjemmealarmer.dk ®, bears the risk if the goods are damaged, stolen or similar before it is delivered to the buyer. This applies whether Hjemmealarmer.dk ® even provides transportation or leave it to a haulage.

A product is considered delivered when it is transferred to you or one of you must be authorized to receive levereancen. It may therefore not simply sit in a garage, the neighbor returned to power, unless it is agreed.

Is found damage to the goods, you must refuse it and contact us immediately. We send reflux a new shipment to you at no extra cost.

Freight rates for customers:

Denmark:

* Shipping in Denmark happens to Post Denmark.
* When payment is made after the requirements are service fee regardless of the size of the order.
* Orders conferred freight payment regardless of the shape and size.
* All orders are sent as packet unless otherwise agreed.
* All orders are shipped by "Priority A" unless otherwise agreed. Shipping charges are automatically calculated for "Priority A".

Abroad:

* Shipping is with Post Denmark / Pan Nordic.
* Orders conferred freight payment regardless of the shape and size.
* All orders are sent as packet unless otherwise agreed.
* All orders are shipped by "Priority A" unless otherwise agreed. Shipping charges are automatically calculated for "Priority A".

Freight rates for dealers:

Denmark:

* Shipping in Denmark happens to Post Denmark.
* All orders conferred freight regardless of payment type and size of the order.
* All orders are sent as packet unless otherwise agreed.
* All orders are shipped by "Priority A" unless otherwise agreed. Shipping charges are automatically calculated for "Priority A".

Abroad: Norway, Sweden, Finland and Germany

* Shipping is with Post Denmark / Pan Nordic.
* All orders conferred freight whatever form of payment.
All orders are sent as packet unless otherwise agreed.
* All orders are shipped by "Priority A" unless otherwise agreed. Shipping charges are automatically calculated for "Priority A".

Abroad: Other Countries

* Shipping is by Post Denmark and its respective partner.
* All orders conferred freight regardless of payment type and size of the order.
* All orders are sent as packet unless otherwise agreed.
* All orders are shipped by "Priority A" unless otherwise agreed. Shipping charges are automatically calculated for "Priority A".





Returns

As a private customer of Hjemmealarmer.dk ® you'll be asked if you had to cancel a purchase, have a need to return a product or sea found deficiencies at some of what you bought. I live by satisfied customers, and has no pleasure in giving you a poor service. In the following I have outlined requirements, conditions and criteria on all forms of return of goods purchased here. All procedures are based on the Sale of Goods Act for "Handler for Internet purchases", and you are as a client of us in no way worse off than this.

Payment Deadline

If you pay by credit card, you may request that payment be stopped immediately if you can claim:

* To a remote sales transaction, whether made or authorized by the consumer
* That the charge exceeds the amount agreed with you
* That the ordered service is not delivered or
* To a statutory or agreed withdrawal is exercised by the ordered goods are received or failed to withdraw.

It is a condition that Your objections are not readily be refuted as false. Shipping costs associated with returning the honor is for the buyer!

Withdrawal

Anyone can come to making a purchase, they withdraw. We give you 14 days to cancel from

* The day you receive the product / the first of several deliveries of products or
* The day when you notice that there is an agreement on services / ongoing delivery of services, or
* The day you receive the following information

If you wish to cancel a purchase you should notify Hjemmealarmer.dk ® thereon by post or e-mail within 14 days after one of the above dates.

(For the acquisitions, there is no right of withdrawal)

How

Products
If this is the purchase of ordinary goods that you wish to cancel, you must return or return it delivered to Hjemmealarmer.dk ®. It is enough if you have surrendered it delivered to post office or a carrier within the withdrawal period.
The right of withdrawal can also be used by that you fail to receive or redeem a shipment. Shipping costs incurred in returning the use right of withdrawal is for the buyer.

If you wish to cancel an agreement for continuous supply of goods which are intended for single use, eg newspapers, should not you return it delivered, but give the message that the agreement be undone.

Services
Of service contracts, you should notify Hjemmealarmer.dk ® within the cooling off period, if the right of withdrawal be exercised. It is sufficient if the notification is sent by post or e-mail before the deadline. If a bug report. shipment arrive before the deadline, you can also use the right of withdrawal by failing to receive or redeem the consignment.

To exploit the right of withdrawal by failing to receive the goods / to pick up the post office, Hjemmealarmer.dk ® will initially have to pay return postage, but Hjemmealarmer.dk ® In these cases the right to deduct this expense in the amount You must have returned. Have you not yet paid for the goods, Seller has the right to collect funds from you afterwards.


What should be returned?
It is a condition of your use of the right of withdrawal that Hjemmealarmer.dk ® may have received it back in essentially the same condition and quantity, as it was upon delivery to you. You may therefore like to try a product if it simply does not affect the sales value.

As regards agreements
- Services
- Goods to be picked up by Hjemmealarmer.dk ®, and
- Goods must be delivered continuously and are intended for single use,
You have no obligation to return it if necessary. received until you have recovered a receipt of payment.

Repayment of any. receive payment
Regarding the withdrawal of the ordinary purchases of goods, will repay as soon as possible after Hjemmealarmer.dk ® has received the goods back and had the opportunity to examine it. All products are returned will be checked and tested, so I am sure that the next customer receives a flawless product.

As regards agreements
- Services
- Goods to be picked up by Hjemmealarmer.dk ®, or
- Goods must be delivered continuously and are intended for single use
is reimbursed as soon as possible after Hjemmealarmer.dk ® has received notification of withdrawal.

Soon will be generally after 3-6 days at the latest after 30 days. Should it be against expectations that recovery occurs later than 30 days will, of course, with interest.

Limitations
Hjemmealarmer.dk ® would like to give you a good experience when you shop with us. One of these is among other things, that you receive goods without defects. Given that you can test the product and return without this fee, we think it is fair that you fit some of the things you try. Therefore, the following few but active constraints, which ensures that you as a customer can be confident about buying goods from us.

Goods not be returned:

* Batteries regarded as consumer products and can not be returned if the inner packaging / seal is broken. Exception are defective end product itself.
* Do-it-yourself alarm set if the packaging is damaged, destroyed or lost (the package is specially designed for transport, storage and sales display).
* Alarmsæt the inner sealing / protection layer around the dashboard is broken.
* The right of withdrawal ceases when a bug report. Sealant - including technical seals - audio or video recordings or computer programs broken.
* Products which are individually manufactured to / custom consumer or customer service has only a right of withdrawal until exportation, manufacture or adaptation begins. This presupposes, however, that the customer has consented to the export / production / adaptation can be initiated before the withdrawal deadline.

REMEMBER: at all return to state their name and address, much like a copy of the invoice, order or delivery note and any refund manner.